Get in Touch
Have a question, feedback, or want to explore an enterprise partnership? We'd love to hear from you.
Email Support
Our team usually responds within 2 to 4 hours on business days.
support@acadlyai.comLive Chat
Chat with us directly in the app. Available for Pro and Premium users.
Launch chat →Enterprise Phone
For enterprise inquiries and bulk licensing.
+1 (415) 555-0192Send us a Message
Common Questions
How long does the free trial last?
The free plan is unlimited in time but has a 5 generation per month cap. No credit card required.
Can I export my papers in Word format?
Yes, Pro and Premium users can export in .docx, .pdf, and LaTeX formats.
Do you offer academic institution pricing?
Absolutely. Contact our team at support@acadlyai.com for bulk and volume discounts.
Is my research data private?
Yes. Your content is never used to train our models and is encrypted at rest and in transit.
Support Hours
Monday to Friday: 9am to 6pm PST
Saturday: 10am to 3pm PST
Sunday: Closed
Office
548 Market St, Suite 21000
San Francisco, CA 94104, USA